Get technical support

Members of our Enterprise support team are highly technical engineers, so you’ll always be working with someone who can engage in technical matters from the start.

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Premium Support customers should log in to the Premium Support Portal for priority assistance.


Support for GitHub Enterprise is offered at no extra cost, 24 hours a day, 5 days a week.


Our support team spans the globe, so we've always got you covered, regardless of your time zone.


We target an initial response time of 30 minutes for urgent requests.

Let us help you take GitHub further

We offer a number of paid services that can help you and your organization get the most out of your instance of GitHub Enterprise.

GitHub Enterprise Implementation

Your company should be wildly successful using GitHub. Our Implementations Team can help you turn GitHub Enterprise into a fully utilized platform for collaboration on any software project. We offer a three day on-site engagement that covers explanation, set-up, and testing of your GitHub Enterprise platform.

Schedule Implementation

Git and GitHub Training

Our highly technical training team will teach your development teams everything from Git basics through to advanced development workflows. We offer a variety of courses that build on each other conceptually, teaching the core concepts of distributed version control and how to effectively use the GitHub suite of tools.

Schedule Training

Support when you need it

Get 24x7 help over the phone or online, and have an SLA in place to ensure a response within 30 minutes for urgent requests with our Premium Support experience.

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Contact our Sales Team

For pricing, licensing, renewals, quotes, payments, and other related questions, contact our account management team here or call +1 (877) 958-8742.